Shipping policy
Shipping & Delivery
Free standard shipping for eligible orders in the United Kingdom and United States, with clear processing and delivery timeframes.
United Kingdom delivery
We offer free standard shipping on all eligible orders delivered within the United Kingdom. Please allow 1–2 business days for your order to be processed and prepared before dispatch.
Standard shipping normally takes 3–5 business days after dispatch. Processing and shipping estimates exclude weekends and public holidays.
United States delivery
We offer free standard shipping on all eligible orders delivered within the United States. Please allow 1–2 business days for your order to be processed and prepared before dispatch.
Standard shipping normally takes 3–5 business days after dispatch. Processing and shipping estimates exclude weekends and public holidays.
Tracking your order
- Use the tracking information in the dispatch-confirmation email.
- Check spam and promotions folders if the email is not visible.
- Keep the order number and checkout email address ready when contacting Customer Care.
Possible delays
Processing and shipping timeframes are estimates. Carrier delays, severe weather, public holidays, high order volumes or inaccurate delivery information may affect the final delivery date.
